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CAB SERVICES FAQs
1. How do I book a cab with Bhurr?
You can book through our website or App, Email, WhatsApp, phone call, or by sending us your trip details. We confirm instantly.
2. Are your cab prices fixed or meter-based?
Our prices are transparent and fixed per kilometre or per package. No hidden charges.
3. What types of cabs do you offer?
We offer Sedan, Ertiga, Innova Crysta, Luxury Vehicles, Tempo Traveller, Urbania, and all types of buses depending on your requirement.
4. Do you provide airport pick-up and drop services?
Yes, 24/7 airport pick-up and drop services are available with punctual drivers.
5. Are your cabs safe for women or late-night travel?
Absolutely. All our drivers are verified, experienced and trained for safe, reliable travel.
CAB PACKAGES FAQs
6. What are cab packages?
Cab packages include a fixed kilometre and hour limit, Toll, Permits, Driver Allowance, etc. at a transparent price — ideal for road trips, pilgrimages and weekend drives.
7. What if my trip exceeds the package limit?
Extra kilometres or hours are charged at a clear per-km/per-hour rate with no hidden fees.
8. Do cab packages include driver allowance?
Yes, driver allowance is included upfront unless mentioned otherwise.
9. Can I customise a package?
Absolutely. All packages can be customised based on distance, multiple stops, extra days and destinations.
DRIVER SERVICES FAQs
10. Do you provide drivers for personal cars?
Yes. You can hire a professional driver for your vehicle on hourly, daily or outstation basis.
11. Are the drivers verified?
Yes, all drivers undergo background checks, license verification and training.
12. Do you offer late-night or emergency drivers?
Yes, we provide drivers even at night or last-minute, depending on availability.
13. What if I need a driver for multiple days?
We offer multi-day driver services for holidays, events and long-distance travel.
DOMESTIC TOURS FAQs
14. Can I customise my domestic tour package?
Yes. All our India packages — hotels, transport, sightseeing — are completely customisable.
15. Are flights included in domestic packages?
Flights are optional and can be included upon request.
16. Do you provide local transport during tours?
Yes, we offer cab services, sightseeing transfers and driver support throughout your trip.
17. What kind of hotels do you provide?
We offer verified 3-star, 4-star, 5-star and premium stays depending on your budget.
INTERNATIONAL TOURS FAQs
18. Do you assist with visas?
Yes, we provide full visa assistance with documentation guidance.
19. Are international flights included?
Flights can be included based on your package choice.
20. Do your international packages include travel insurance?
Insurance is optional but highly recommended. We can include it on request.
21. Can I customise an international trip?
Yes! We offer custom itineraries for Dubai, Bali, Europe, Maldives, and many more destinations.
PAYMENT & BOOKING FAQ
22. How much do I need to pay to confirm a booking?
A 20% advance amount is needed to lock your booking. The balance can be paid before the trip starts.
23. What payment methods do you accept?
We accept UPI, bank transfer, cards and online payment links.
24. Are there any hidden charges?
Never. All charges are clearly mentioned before booking — full transparency.
CANCELLATION & FLEXIBILITY FAQ
25. Can I change my trip dates after booking?
Yes, we offer flexible date changes depending on availability.
26. What is your cancellation policy?
Cancellation policies vary by cab/tour but are always clearly shared before payment.
SUPPORT & SAFETY FAQ
27. Is customer support available 24/7?
Yes, support is available before, during and after your trip.
28. Are your services safe for families and children?
100%. Our drivers, cabs, partners and tours follow strict safety standards.
29. What if I face an issue during the trip?
Contact us immediately — our team will resolve it as quickly as possible.